B2The Last Letter · Chapter 14 · Part 2About 3 min

Location Changed

Listen first. Answer six questions. Then explore the transcript.

01 · Before you listen

A few words to know

Explore the vocabulary
custody
Responsibility for keeping something safe.
successor company
A company continuing an earlier business.
acknowledgement
Confirmation that something was received.
plausible
Reasonable but not yet proven.
internal move
A change of place within one organisation.
timeline
Events arranged in time order.

02 · Listen to the story

Follow the clues.

03 · Check your understanding

What did you discover?

Choose one answer for each question. Submit all six to see your score and unlock the transcript.

1. What is Fiona's key warning about the schedule?

2. What does the public notice establish?

3. Why is the collected-column mark inconclusive?

4. What is the family's missing bank paperwork evidence of?

5. What could 'Location changed' mean?

6. What question does Emma ask Fiona?

04 · Read & review

The transcript

Submit all six answers to unlock the transcript. You can then listen and read together.

Fiona's next update finally made the 2012 storage paperwork legible. The trust had located a clearer transfer schedule showing a box number, a collection date and the name of an external records company. None of those details, Fiona warned, amounted to proof that the company had accepted custody of the box.

Emma kept that warning in mind as she read the schedule. The document had been prepared by the trust, apparently to arrange a collection. Its column headings included Prepared and Collected, but there was no corresponding confirmation from the destination.

Sarah thought the question could now be settled with a phone call. Emma suggested that Fiona contact the company instead. The box might contain personal details of former students, and the trust was the organisation entitled to enquire about its own records.

The company named on the schedule no longer traded under that name. A public notice showed it had been renamed, which provided a plausible corporate link without establishing anything about the box itself.

Emma noticed a small mark beside the relevant entry in the Collected column.

“At least that shows the driver picked it up,” Sarah said.

“It shows someone marked the trust's schedule. We don't know who made the mark, or whether the box reached the warehouse.”

Fiona contacted the successor company. Its staff agreed to look through historical location records but had not yet confirmed receipt. For privacy reasons, they would respond to their former client rather than release details to a journalist.

Meanwhile Helen Ward said her cousin had found no surviving confirmation of a grant payment. Emma resisted connecting that absence to the authorisation book. Missing family paperwork was not evidence of an unpaid grant, and nothing associated the cousin with a manual exception.

By late afternoon Fiona had obtained one more detail from the storage company. A historic index contained the box number, accompanied by the phrase Location changed. It offered neither a location nor a description of the contents. The entry could indicate an internal move after receipt, a corrected reference or some other administrative change.

Sarah saw a breakthrough. Emma saw a lead that required checking.

“If the company had a location entry, perhaps it once held the box,” Sarah said.

“Perhaps. But we can't claim it held this particular register until the references and custody records agree.”

Emma drew a timeline with three separate events: preparation by the trust, collection recorded on the trust's schedule, and receipt at the storage site. Only the first was supported by a clear originating document; the second was a mark requiring explanation; the third remained unverified.

The new index entry gave her a precise question for Fiona: what location had been changed, when, and by whom?