B2The Last Letter · Chapter 15 · Part 1About 3 min

The Book Inside

Listen first. Answer six questions. Then explore the transcript.

01 · Before you listen

A few words to know

Explore the vocabulary
inspection
A careful examination.
inventory
A list of items found or held.
bound volume
A book whose pages are joined together.
authenticate
Confirm that something is genuine.
confidential
Kept private and not freely shared.
reference format
A pattern used for identifying records.

02 · Listen to the story

Follow the clues.

03 · Check your understanding

What did you discover?

Choose one answer for each question. Submit all six to see your score and unlock the transcript.

1. Why is the volume not immediately authenticated?

2. What type of information does it mainly record?

3. Why does Emma reject Sarah’s claim about Malcolm?

4. What does the loose page establish?

5. Why is Helen’s cousin not matched to a register entry?

6. What will Fiona’s team check next?

04 · Read & review

The transcript

Submit all six answers to unlock the transcript. You can then listen and read together.

Fiona Bell called before Emma had finished breakfast. The supervised inspection at the storage company had taken place. Staff from the trust and the warehouse had compared the old box reference with its newer label, recorded the condition of the seal and made an inventory before examining the contents.

Inside was a bound volume titled “Student Travel — Authorisations 2011”. Fiona would not yet call it the missing register. Its title fitted the 2012 inventory, but the team still needed to confirm that the references and dates matched.

“Does it name the people who approved payments?” Emma asked.

“Some entries have initials. Others are incomplete. We haven't established who wrote them, and we are not releasing identifiable student information.”

Nor did the volume appear to contain bank statements. Fiona said its columns related to requests and approvals, not proof that money had been transferred to students.

Emma called Sarah immediately.

“So we've found the evidence that Malcolm signed?” Sarah asked.

“We've found what may be an approval register. We have no confirmed signature, and even a valid approval wouldn't prove a payment reached anybody.”

Later Fiona supplied a description of the first inspection rather than images of individual records. A page at the front contained instructions for recording follow-up references when exceptional cases were resolved. The language resembled the guide previously found in the exceptions folder. That resemblance made the volume relevant, although the team had not completed a full comparison.

There was also a physical problem. One page near the centre was loose. The inspectors noted its condition without claiming it had been removed or that anything was missing. Emma had learnt not to turn damage into a story before the evidence warranted one.

She considered Helen Ward's cousin, whose letter recorded selection for support but no confirmed transfer. Nothing yet linked that application to any entry in the recovered volume. Emma had no intention of trying to identify the student through the trust's confidential records.

She drew a sequence across her notebook: exception recorded, approval granted, payment attempted, payment received. Only the first two could potentially be investigated using the book itself. The last two would require separate financial evidence.

By early evening Fiona reported a modest further detail. At least one entry used a reference format resembling the examples in the exception guidance, but its significance had not been verified. She was asking the records team to compare the relevant dates and codes before reaching any conclusion.

Sarah wanted to know if they were finally close to the answer. Emma hesitated.

“We're closer to a record that can be tested,” she said. “That's different from having proved what happened.”

Before the call ended, Emma asked whether Fiona could pass a request through a trusted contact: would Claire consider a private conversation? She wanted neither an address nor a forced reunion. Fiona agreed to ask, without promising that Claire would answer.