B2The Last Letter · Chapter 3 · Part 3About 2 min

The Difference

Listen first. Answer six questions. Then explore the transcript.

01 · Before you listen

A few words to know

Explore the vocabulary
outstanding balance
money that remains to be paid
securely
in a way that protects information
criteria
standards used to make a decision
acknowledge
recognise that something is true
documentary evidence
information provided by records
authorise
give formal permission

02 · Listen to the story

Follow the clues.

03 · Check your understanding

What did you discover?

Choose one answer for each question. Submit all six to see your score and unlock the transcript.

1. Why does Emma ask to see the college’s records rather than rely solely on Calum’s account?

2. What do the two emails establish most securely?

3. Why does Emma resist linking Claire’s disappearance to the scholarship problems?

4. How are Ailsa’s and Calum’s cases different?

5. What is the most useful implication of the sentence about a written payment schedule?

6. Why is Fiona Kerr a promising lead at this point?

04 · Read & review

The transcript

Submit all six answers to unlock the transcript. You can then listen and read together.

The next morning, Emma met Calum at a café near Waverley Station. He was in his thirties and looked uncomfortable when she arrived. He put a folder on the table.

"I don't want you to write that the trust destroyed my life," he said. "It didn't. I finished my course. But I had to find the money myself."

Inside the folder were an award letter, a college invoice and two emails from the trust. The first email said that a payment was being processed. The second, sent months later, apologised for a delay.

"Did the college receive anything from the trust?" Emma asked.

"Not as far as I know. I paid the balance myself."

"Would you allow the college to confirm that from its records?"

"Yes, if they still have them."

Emma copied the dates and asked Calum to send the documents securely. She did not photograph anything without permission.

"Did you complain?" she asked.

"I went to the trust's office. They said the person dealing with my case had left. Nobody told me who it was."

"Was it Claire Morrison?"

"I don't know. I never met her."

A tram passed the window. Emma watched it for a moment. She wanted to connect Claire's disappearance to the scholarship problems. But wanting a connection did not make it real.

Back at her flat, she compared the two students' experiences. Ailsa had received less money than she had expected. Calum said the college had received nothing. Their situations were different, and both needed independent checks.

Emma prepared requests for the college's payment records, the trust's scholarship rules and any minutes from meetings where the programme had changed. She would also need to ask the trust for an explanation. Malcolm Vale was still its chairman, but she wanted clear facts before contacting him.

That evening, Ailsa sent a photograph of her award letter. The amount was described as a maximum, just as she had said. Yet one line caught Emma's attention: Payment schedule to be confirmed in writing by the trust's accounts office.

Ailsa said she had never received that schedule.

Emma could not be sure it had never existed. But she now had a specific document to ask about. Someone in the accounts office should know whether payment schedules had been prepared and where they were kept.

She opened a new notebook page and wrote: Who approved the payments? Who kept the records?

Underneath, she added the name she had seen in the old accounts.

Fiona Kerr.

The next day, she would look for a reliable business contact number.